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We offer a complimentary 24-hour reservation hold (upon request and confirmation), allowing you time to finalize travel arrangements such as flights or rental cars before securing your booking.
We accept credit card payments, but if you prefer an easier option, you're welcome to contact us for alternative payment choices. Guests who choose to pay with Zelle or Bank Transfer will receive a 3% discount. We are happy to help you with whichever payment method works best for your family.
Please review our cancellation policy below:
- A 10% deposit is required to secure your reservation and is non-refundable.
- More than 30 days before arrival: You will receive a refund of all payments made, except the 10% deposit.
- Within 30 days of arrival: All payments are non-refundable, including cancellations, no-shows, early departures, or changes to reservation dates.
- Rebooking Exception: If your dates are rebooked, you may receive a partial refund at our discretion, minus the 10% deposit and any applicable fees.
We highly recommend purchasing travel insurance to protect against unexpected changes.